Policies, Terms & Conditions

The Jackson Zoo is committed to respecting your privacy and we continually are improving our web site.

Personal information is not collected unless you choose to provide it by way of email or other online means including surveys, inquiries or payment forms. Personal information is only used for purposes as you direct.  When responding to your inquiry or request for information it may be necessary to redirect your request or comment to another staff member or department better suited to meeting your needs. Personal information obtained via the web shall not be sold to third parties.

Many web pages within the Zoo’s website feature links to external websites. We are in no way responsible for the content, availability or privacy policies of external websites to which we link.

The Jackson Zoo reserves the right to amend this privacy statement at any time without notice. This statement is provided as a service to users and should not be construed as a contract or legal advice.

Agreement Between User and JacksonZoo.org

Welcome to JacksonZoo.org. The JacksonZoo.org website (the "Site") is comprised of various web pages operated by Jackson Zoological Society, Inc. ("Jackson Zoo"). JacksonZoo.org is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of JacksonZoo.org constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

JacksonZoo.org is an E-commerce Site

This website is offered to assist in the booking and/or purchase of tickets, programs, rentals, events and other offerings of the Jackson Zoo.

Privacy

Your use of JacksonZoo.org is subject to Jackson Zoo's Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

Electronic Communications

Visiting JacksonZoo.org or sending emails to Jackson Zoo constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Jackson Zoo is not responsible for third party access to your account that results from theft or misappropriation of your account. Jackson Zoo and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

Jackson Zoo collects personally identifiable information from children under the age of thirteen. Jackson Zoo collects this information for the following reason(s):

Information collected about children under the age of 13 is solely for the use of the program either as to age appropriteness or for health or safety issues.

If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. If you are a parent and you have questions regarding our data collection practices, please contact us using the information provided at the end of this Agreement. If you are under 18, you may use JacksonZoo.org only with permission of a parent or guardian.

Links to Third Party Sites/Third Party Services

JacksonZoo.org may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Jackson Zoo and Jackson Zoo is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Jackson Zoo is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Jackson Zoo of the site or any association with its operators.

Certain services made available via JacksonZoo.org are delivered by third party sites and organizations. By using any product, service or functionality originating from the JacksonZoo.org domain, you hereby acknowledge and consent that Jackson Zoo may share such information and data with any third party with whom Jackson Zoo has a contractual relationship to provide the requested product, service or functionality on behalf of JacksonZoo.org users and customers.

No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use JacksonZoo.org strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Jackson Zoo that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site.

You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site. All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Jackson Zoo or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto. You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Jackson Zoo content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Jackson Zoo and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Jackson Zoo or our licensors except as expressly authorized by these Terms.

International Users

The Service is controlled, operated and administered by Jackson Zoo from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Jackson Zoo Content accessed through JacksonZoo.org in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Indemnification

You agree to indemnify, defend and hold harmless Jackson Zoo, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys' fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Jackson Zoo reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Jackson Zoo in asserting any available defenses.

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. JACKSON ZOOLOGICAL SOCIETY, INC. AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

JACKSON ZOOLOGICAL SOCIETY, INC. AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. JACKSON ZOOLOGICAL SOCIETY, INC. AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL JACKSON ZOOLOGICAL SOCIETY, INC. AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF JACKSON ZOOLOGICAL SOCIETY, INC. OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OFTHE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Termination/Access Restriction

Jackson Zoo reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Mississippi and you hereby consent to the exclusive jurisdiction and venue of courts in Mississippi in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Jackson Zoo as a result of this agreement or use of the Site. Jackson Zoo's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Jackson Zoo's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Jackson Zoo with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Jackson Zoo with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Jackson Zoo with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

Changes to Terms

Jackson Zoo reserves the right, in its sole discretion, to change the Terms under which JacksonZoo.org is offered. The most current version of the Terms will supersede all previous versions. Jackson Zoo encourages you to periodically review the Terms to stay informed of our updates.

Contact Us

Jackson Zoo welcomes your questions or comments regarding the Terms:

Jackson Zoological Society, Inc.
2918 West Capitol Street
Jackson, Mississippi 39209

Email Address: info@jacksonzoo.org

Telephone number: 601-352-2580

Effective as of October 18, 2012

All orders are subject to credit card approval and billing address verification. The billing address will be verified with your credit card company so you must use the exact address to which your statements are mailed.   You will need to bring your printed ticket, receipt or confirmation with you to the Jackson Zoo.  Your online purchase MUST be used for date and time selected (no exchanges).

Purchases for admission, memberships, programs or events have no cash value and are not redeemable for cash. May not be sold or offered for sale by unauthorized vendors at any price. No refunds, rain checks or exchanges, under any circumstances, including loss or theft. You may be photographed during your visit; your purchase serves as permission for use of your image in advertising and other promotions.

Your user name and password are for your personal use only. If you use the Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.  We may, at any time: modify or discontinue all or any part of the Site; charge, modify or waive fees required to use the Site; or offer opportunities to some or all Site users.