How can I become a member or renew my membership?

You can join or renew your membership through one of three ways

  1. Through our online webstore.
  2. At the admissions window when you visit the zoo.
  3. Call the zoo, Monday-Friday 9am to 5pm at 601.352.2580 ext. 231

When does my membership expire?

Your membership is a yearly pass and is valid from the date of purchase. For example, if you purchase your membership on April 1, your membership will expire on March 31.

When will I receive my membership card?

If you purchase your membership online or over the phone, you will receive a receipt of purchase. Present this receipt to the admissions window on your next visit to the zoo and the attendant will issue you your membership card. If you purchase your membership in person, your card will be issued directly.

How many cards will I receive?

Each membership is issued one free card.

I have lost my membership card. How do I get a replacement?

On your next visit to the zoo you can ask for a replacement card. Please present the admission window attendant with a photo I.D. Please note that there is an $8 replacement fee.

Is identification required?

Yes. Please present a current photo I.D. along with your membership card.

Can a friend or family member use my membership card?

No. Memberships are non-transferable and are valid for the person (or persons) whose name(s) appear on the card.

Is parking included with membership?

Parking for all zoo guests is free. When guests enter the zoo, you will proceed directly into the parking lot and find a parking spot. Guests will never have to pay for parking in the main lot or at zoo satellite lots during busy events.

Can I use my membership with group discounts?

No. Memberships cannot be used with group rates or discounts.

For information on pricing for groups, please see our Group page. If you work with a scout group, you can find details about earning badges at the zoo on our Scout Page. All schools should go to the School Group page for details on school rates and education programs at the zoo or at your zoo.

Can I use my membership card at other zoos or aquarium?

Current Reciprocity

The following attractions share a 50% discount on daily admission with Jackson Zoo member card/e-card & photo ID. (Special events and parking not including. Please note that reciprocity is at the discretion of the property being visited, and can be altered at any time without notice.)

ABQ Biopark (New Mexico)

Alexandria Zoo (Alexandria LA)

Aquarium of Niagara (Niagara Falls NY)

Baton Rouge Zoo

Binghamton Zoo (NY)

Bramble Park Zoo (Watertown SD)

Columbian Park Zoo (Lafayette IN)

The Clinton Nature Center (MS)

El Paso Zoo (TX)

EFBC Feline Conservation Center (Rosamond CA)

Fort Worth Zoo (TX)

Fresno Chaffee Zoo 

Gibbon Conservation Center (Santa Clarita CA)

Henson Robinson Zoo (Springfield IL)

Lake Superior Zoo (Duluth MN)

Little Rock Zoo (AR)

Maui Ocean Center (Aquarium of Hawaii)

Montgomery Zoo (AL)

Nashville Zoo (TN)

Pittsburgh Zoo & PPG Aquarium (PA)

Santa Ana Zoo at Prentice Park (Santa Ana CA)

Texas Zoo (Victoria TX)

Utica Zoo (Utica NY)

Washington Park Zoo (Michigan IN)

Zoosiana (Broussard, LA)


If travelling to another regional zoo, please call ahead to the zoo or us to check on reciprocity!

Keep checking back, the list grows all the time. Of course, we always encourage members to contact the zoo or aquarium they will be attending ahead of time to review their admissions/membership policies.

Contact for more details.